Last updated: 1/11/2026

1. Introduction

mysitebroker by ARKA Systems ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. Please read this policy carefully to understand our practices regarding your personal data.

2. Information We Collect

2.1 Information You Provide Directly:

• Name and business name
• Email address and phone number
• Business information (industry, size, location)
• Project requirements and preferences
• Payment and billing information
• Messages and communications with us
• Login credentials for client portals (if applicable)

2.2 Information Collected Automatically:

• IP address and device information
• Browser type and version
• Pages visited and time spent on site
• Referring URLs and click-through data
• Geographic location (city/state level)
• Cookies and similar tracking technologies

2.3 Information From Third Parties: We may receive information about you from third-party services such as payment processors, analytics providers, or social media platforms if you interact with us through those channels.

3. How We Use Your Information

We use your information for the following purposes:

• Providing and delivering web design and development services
• Responding to inquiries and scheduling consultations
• Processing payments and managing subscriptions
• Sending project updates, invoices, and service notifications
• Maintaining and improving our website and services
• Analyzing website usage and user behavior
• Sending marketing communications (with your consent)
• Detecting and preventing fraud or security issues
• Complying with legal obligations and resolving disputes

4. Legal Basis for Processing (GDPR)

If you are located in the European Economic Area (EEA), we process your personal data based on the following legal grounds:

• Contract Performance: Processing necessary to provide services you've requested
• Consent: You have given explicit consent for marketing communications
• Legitimate Interests: Improving our services, fraud prevention, and business analytics
• Legal Obligations: Compliance with tax, accounting, and legal requirements

5. Information Sharing and Disclosure

We do not sell your personal information. We may share your information with:

• Service Providers: Hosting providers, payment processors, email services, and analytics tools that help us operate our business
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• Legal Requirements: When required by law, court order, or to protect our rights and safety
• With Your Consent: When you explicitly authorize us to share your information

6. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your experience:

• Essential Cookies: Required for website functionality and security
• Analytics Cookies: Help us understand how visitors use our site (Google Analytics)
• Preference Cookies: Remember your settings and preferences
• Marketing Cookies: Track advertising effectiveness (if applicable)

You can control cookies through your browser settings. However, disabling cookies may affect website functionality.

7. Third-Party Services

We use the following third-party services that may collect information:

• Vercel: Website hosting and deployment
• Stripe: Payment processing (for setup fees and subscriptions)
• Google Analytics: Website analytics and user behavior tracking
• Email Services: Transactional and marketing email delivery

These services have their own privacy policies governing how they use information.

8. Data Retention

We retain your personal information for as long as necessary to provide services and fulfill the purposes outlined in this policy:

• Active Clients: For the duration of the service agreement and 7 years thereafter for tax/legal purposes
• Prospect Data: Up to 3 years from last contact unless you request deletion
• Website Analytics: Anonymized data may be retained indefinitely
• Legal Requirements: We may retain data longer if required by law

9. Your Privacy Rights

You have the following rights regarding your personal information:

• Access: Request a copy of the personal data we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal data (subject to legal obligations)
• Portability: Receive your data in a structured, machine-readable format
• Opt-Out: Unsubscribe from marketing communications at any time
• Object: Object to processing based on legitimate interests

To exercise any of these rights, contact us at support@mysitebroker.com. We will respond within 30 days.

10. GDPR Rights (EU Residents)

If you are located in the European Economic Area, you have additional rights under GDPR:

• Right to withdraw consent at any time
• Right to lodge a complaint with your local data protection authority
• Right to restriction of processing in certain circumstances
• Right to data portability for data provided under contract or consent

11. CCPA Rights (California Residents)

If you are a California resident, you have rights under the California Consumer Privacy Act (CCPA):

• Right to know what personal information is collected, used, shared, or sold
• Right to delete personal information (subject to exceptions)
• Right to opt-out of the sale of personal information (we do not sell personal information)
• Right to non-discrimination for exercising your CCPA rights

To exercise your CCPA rights, contact us at support@mysitebroker.com with "CCPA Request" in the subject line.

12. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child under 18, we will take steps to delete that information immediately.

13. International Data Transfers

Your information may be transferred to and processed in the United States or other countries where our service providers operate. By using our services, you consent to the transfer of your information to countries that may have different data protection laws than your country of residence.

For EU residents, we ensure appropriate safeguards are in place for international transfers, such as Standard Contractual Clauses approved by the European Commission.

14. Data Security

We implement industry-standard security measures to protect your personal information:

• SSL/TLS encryption for data transmission
• Secure password hashing and authentication
• Regular security audits and updates
• Access controls and employee training
• Secure hosting infrastructure with backups

However, no method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post the updated policy on this page with a new "Last updated" date. For material changes, we will provide notice via email or a prominent notice on our website.

Your continued use of our services after changes are posted constitutes acceptance of the updated Privacy Policy.

16. Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: